OpenAI just launched ChatGPT Work, an AI agent that connects to your apps, creates documents and runs scheduled tasks independently. This new tool has been described as an agent that can take on ambitious tasks, not just respond to prompts.
What’s New in ChatGPT Work
ChatGPT Work changes the dynamic of how ChatGPT is used. It can now connect to your apps, gather information across them, create finished materials, and keep working on complex projects for hours by breaking them into steps and completing them independently.
The underlying model powering ChatGPT Work is GPT-5.6, which OpenAI describes as its most capable model for reasoning through multi-step tasks and producing materials that follow your templates and existing files.
Practical Applications
OpenAI has demonstrated practical applications across its own internal teams. In finance, ChatGPT Work reduced month-end close and forecasting from days to hours by helping teams locate source data, move it into Excel or Google Sheets, reconcile figures, and create summary slides.
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In sales, the tool turned discovery meeting notes into a tailored proposal within 24 hours, a process that previously took weeks. For SME owners managing their own client relationships, faster turnaround on proposals and account updates is a tangible benefit.
They also used it to monitor new customer feedback and turn recurring themes into product ideas, review Slack or Teams updates and refresh meeting agendas, and check websites or dashboards each morning and send a summary of what changed.
Connecting to External Apps
ChatGPT Work connects to external apps through plugins. Current integrations include Slack, Microsoft Teams, Gmail, Outlook, Google Drive, SharePoint, Salesforce, and Google Calendar, covering the core tools most small businesses already use.
Once connected, it can pull context from relevant sources automatically based on what you ask, or you can direct it to a specific app by typing the app name preceded by the @ symbol in your prompt.
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Rolling Out Now
ChatGPT Work is rolling out now for Pro, Enterprise, and Education plan users, with Plus and Business plan access following within days. The updated desktop app, available for Mac and Windows, includes Work, Chat, and Codex across all plans including Free.
Usage works differently from standard ChatGPT. More complex tasks use more of your plan’s included usage, so it is worth understanding your plan limits before delegating long-running workflows.
On control and privacy, you decide what ChatGPT Work can access, when it should check in.